We pride ourselves on providing excellent service and take pride in our gallery exhibitions and our artists. We ship art work worldwide using FEDEX, DHL, UPS and international shipping companies. Please review our frequently asked questions first to see if your question is already addressed. If you have a question of any kind, please send us an email or call 714-972-ARTS (2787) for immediate assistance.
Q) Is LagunaART.com a physical gallery? A) Yes, we have a panel of artists, gallerists and curators selecting the artists to be featured in both the gallery and on LagunaART.com.
Q) I'm an artist, I want to apply to the gallery, how do I do this? A) In order to be presented to the gallery director, Please submit 3-5 Images along with your bio and artist statement to: firstname.lastname@example.org
Q) I'm an artist, How long does it take to get an answer back after I have submitted my art work? A) 3-5 Business Days
Q) I'm a collector, and interested in an artists' work to purchase, can I see more of the artists work? A) Yes, simply call us at: 714-972-2787 or email email@example.com and we can show you more works by the artist direct from the studio.
Q) I'm an artist, When I sell a painting from my studio with the gallery or LagunaART.com, who pays for the shipping. A) The collector pays the shipping and the artist is reimbursed for the shipping charges.
Q: Does the artist reserve the rights to their art to make Giclees from the original sold on the sight? A: Yes the artist retains 100% control over the image they create
Q: If the artist is represented by LagunaART.com are they exclusive to Laguna ART.com? A: No
Q: Once represented by just LagunaART.com and not the gallery where do I store my chosen artwork(s)? A: You will keep the artwork(s) in your possession until there has been an online purchase. We will notify you and the artwork can be shipped.
Q: What type of pictures can I send of my artwork to LagunaART.com? A: Artwork images must be high resolution. and if you can take more then one photo such as a side view, signature, rear of the painting. The more images you have the more likely you are to sell your works. Collectors like to see more then one image of a painting.
Q: What happens after the 6 or 12 month contract? A: As long as our relationship is in good standing we renew your contract.
WHO/WHAT IS THE JURY PROCESS?
Each artist is exclusively selected by the gallery director and owners of the gallery. The Jury consists of a gallery owner, an art director and fine art sales consultants.
How long does the Approval Process take?
The jury process takes between 3 – 5 business days to complete.
What does it mean if I haven’t heard anything back from the Approval Process?
Please be sure that your website address you entered for your submission works properly and is easy to navigate. Make sure all of your contact information was entered in your submission correctly. If an artist has not heard anything back within this time period (10 days) then call us or send us an email. If you are denied, artists may try again for the jury process every three months.
WHY CAN’T I LOGIN?
No Need to log in. We take care of everything for you and we have web developers on staff waiting to get your images onto the site.
WHAT ARE YOUR IMAGE SIZE REQUIREMENTS FOR PROFILE PICTURE OR ARTWORK UPLOADS?
Profile pictures are never displayed larger than 100 x 100 pixels so it’s best to send an image that is not too much larger than that.
This is important: artwork images should be at least larger than 300 x 300 pixels. Artwork images are never displayed larger than 900 pixels wide. While our system will automatically resize images larger than this, it does help if you can reduce the file size ahead of time to ensure proper upload and also viewing by the public.
Your images MUST be smaller than 1MB in order to upload, however, in reality they should be much smaller than this for web viewing. If you follow the below specs, your images will have the optimal file size to quality ratio for the web.
IDEAL IMAGE SPECS
File Type: .jpg
Resolution: 72 ppi
Min Pixel Dimensions: 300 x 300
Max Pixel Dimensions: 900 x 900
Quality: 80 or less
Tip: Use ‘save for web’ option in Photoshop
WHY CAN’T I UPLOAD MY PROFILE PICTURE OR ARTWORK IMAGE?
We have web delopers on staff to take care of all of this for you.