FAQs

What does it mean if I haven’t heard anything back from the Approval Process? A) Please be sure that your website address you entered for your submission works properly and is easy to navigate. Make sure all of your contact information was entered in your submission correctly. If an artist has not heard anything back within this time period (10 days) then call us or send us an email. If you are denied, artists may try again for the jury process every three months.

WHY CAN’T I LOGIN?

No Need to log in. We take care of everything for you and we have web developers on staff waiting to get your images onto the site. email us at info@lagunaart.com

WHAT ARE YOUR IMAGE SIZE REQUIREMENTS FOR PROFILE PICTURE OR ARTWORK UPLOADS?

Profile pictures are never displayed larger than 100 x 100 pixels so it’s best to send an image that is not too much larger than that.

This is important: artwork images should be at least larger than 300 x 300 pixels. Artwork images are never displayed larger than 900 pixels wide. While our system will automatically resize images larger than this, it does help if you can reduce the file size ahead of time to ensure proper upload and also viewing by the public.

Your images MUST be smaller than 1MB in order to upload, however, in reality they should be much smaller than this for web viewing. If you follow the below specs, your images will have the optimal file size to quality ratio for the web.

IDEAL IMAGE SPECS

File Type: .jpg
Resolution: 72 ppi
Min Pixel Dimensions: 300 x 300
Max Pixel Dimensions: 900 x 900
Quality: 80 or less
Tip: Use ‘save for web’ option in Photoshop

WHY CAN’T I UPLOAD MY PROFILE PICTURE OR ARTWORK IMAGE?

We have web developers on staff to take care of all of this for you.

STILL NEED HELP?

TF. 1-888-9-FINEART | info@lagunaart.com

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